The consumer buying behaviors are changing, retailers MUST adapt to this change with an efficient POS to stay competitive.

During the Covid-19 pandemic, consumer preferences and buying patterns have shifted, and to keep ahead of this "new normal", retailers need to adapt accordingly. Shoppers hope to be on supermarket shelves with everything on their lists.

As customer buying behavior continues to change due to the Covid-19 crisis, effective inventory management will no longer guarantee that happens.

Research by McKinsey & Company found that for value and convenience purposes, "75% of shoppers in the United States have changed their buying habits and switched brands. In addition, these changes may not be temporary: four-fifths expect to stick with their shopping habits that have been newly adopted."

Having new customers is challenging in a crowded market. Retailers have been forced to spend heavily on attracting customers. The first step is to get potential clients to find the website and visit it. Next, encourage the visitor to make a purchase. Re-engagement then comes, or to get the client to make more transactions. Finally, consumer needs need to be fulfilled by the in-store experience, so this is where attributes such as point of sale aisle come in.

Furthermore, many business owners use e-commerce platforms that attempt to optimize online sales processes during the COVID-19 pandemic. If you look ahead, you will need to sync both online and offline purchases, inventory, and promotions of business owners with various distribution platforms, including both brick-and-mortar and e-stores. Thus, both before and after the pandemic, e-commerce and POS integration would be an optimal solution.

With Asaan Retail, you can efficiently manage your inventory, generate integrated sales and profit reports for all your physical and digital stores, manage price changes, keep customers/ vendors/ resellers updated through email, generate bulk invoices and return through scanners, update bulk stocks, print shipping labels and much more! Contact our customer service representative to get your hands on it today!